Shipping & Returns
We are currently offering FREE SHIPPING on orders of $50+
We do not offer exchanges on our website, if you would like to order a different color or size it is recommended that you make a new order for the items that you would like and send back the unwanted items for a return as per below.
In the case of a return, customers are responsible to pay the cost of the return shipping*, unless the item had been sent in error or the item has a defect. Please make sure to add your packing slip or contact info when sending back a return. (PLEASE REACH OUT TO US FOR RETURN LABELS AND WE CAN DEDUCT THE COST FROM YOUR REFUND.)
*If your order qualified for free shipping and you return your entire order or if your new total after the return is below the qualifications for free shipping we will deduct the shipping fee from your refund.
PRE ORDERS: All preorders can be returned within 8 days of when your order arrives (according to tracking info) For In-Store Pickup it is 8 days from when we call or leave a voicemail that your order is ready for pickup. If there is no voicemail option we will send an email instead.
Hosiery: We can only accept hosiery returns unopened and in the original packaging. Returns made within 8 days of delivery will receive a full refund.
Clothing: Clothing returns must be unworn with the original packaging and tags intact. Returns made within 8 days of delivery will receive a full refund.
Accessories: Accessories returns unused with the original packaging and tags intact. Returns made within 8 days of delivery will receive a full refund.
All SALE ITEMS THAT ARE SOLD DISCOUNTED / ON SALE 21% OR MORE ARE FINAL SALE*
* Exceptions can be made for size/color/style shipping costs will apply.